Good Smile Company has made the difficult decision to halt all pre-orders at their U.S. store and announce the delay in product shipments in response to U.S. tariffs.
Below, you can find their official statement:
We would like to inform you of important changes to pre-orders on our site.
Due to the rapid and ongoing shifts in international trade policy and the resulting uncertainty around U.S. tariffs, we have made the difficult decision to temporarily pause all new pre-orders on Goodsmileus.com. In addition, we will be delaying shipments of products entering the United States until further notice.
This decision was not made lightly. The unpredictable nature of the current tariff environment has created significant challenges in both cost and logistics, and we want to ensure that we can continue providing the level of service and transparency you expect from us.
If any of your existing pre-orders are delayed beyond their expected release timelines, we will contact you directly with more details and available options.
You may have noticed recent price adjustments on our site. These reflect the current tariff conditions. However, should the situation improve before your item is ready to ship, we will adjust your order to reflect a lower price accordingly.
As noted, we are temporarily holding off on outbound shipments for future pre-orders that have not yet arrived in the United States. Once this situation becomes more manageable, we will resume normal fulfillment. Should tariffs still be in effect at the time of shipment, and if a fee must be added to your order, we will provide ample notice — including the option to cancel should you prefer not to proceed. However, there is no action required at this time.
We truly appreciate your patience and understanding during this unpredictable time. If you have any questions, please do not hesitate to reach out to our customer service team at help.goodsmileus.com.
Thank you for being part of the Good Smile community.
The Good Smile Company U.S. Team
Source: Good Smile Company
